Information Technology Support

The Certificate of Completion (CCL) in Information Technology Support program is designed to provide training in the fundamental competencies of information technology in business or industry and prepares the student for employment in entry-level information technology support positions.


Major Code: 
Certificate of Completion (CCL)
Total credits required: 
Award notes

Students must earn a grade of "C" or better for all courses required within the program.

Program prerequisites
Course #Course TitleCredits
Required courses
Course #Course TitleCredits
CIS105Survey of Computer Information Systems3
CIS190Introduction to Networking (3) OR
CNT140AAIntroduction to Networks (4) OR
MST150++Any Microsoft Window Operating System course (3)3-4
GBS151Introduction to Business3
Restricted Electives
Course #Course TitleCredits
CIS114D+Any Spreadsheet course(s) (1-3)3
CIS117D+Any Database Management course (1-3)3
CIS120D+Any Computer Graphics course3
CIS121ABMicrosoft Command Line Operations1
CIS121AEWindows Operating System: Level I1
BPC170A+ Exam Prep: Computer Hardware Configuration and Support3
CIS126ALLinux Operating System I (1) OR
CIS126DLLinux Operating System (3)1-3
CIS133DAInternet/Web Development Level I3
CIS15+ Any Fundamental or Level I Programming course (3) OR
CIS15+++ Programming (Any CIS 150-level suffixed course) (3) OR
CIS16+ Programming (Any CIS 160-level course) (3) OR
CIS16+++ Programming (any CIS 160-level suffixed course) (3)3
CNT150AACisco - Routing and Switching Essentials4
ITS110Information Security Fundamentals3
MST157DAActive Directory Windows Server Configuration4
  • Describe common uses of computer information systems and fundamental computer concepts; use common microcomputer business software applications and perform basic programming techniques. (CIS105)
  • Describe the benefits, uses, and problems associated with networks; identify the components of a network; and describe the protocols, hardware, and cabling types related to networks; install/configure Windows and implement/configure administrative tools. (CIS190, CNT140AA, MST150++)
  • Describe in writing the marketing functions of promotion, selling, merchandising, distribution, producing goods, and producing services. (GBS151)

At Maricopa, we strive to provide you with accurate information about this degree or certificate. However, the information above represents current requirements for the academic year and may change as the result of the curricular process. This course list does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.