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Technology Support Services

Welcome to Technology Support Services

Our team is comprised of the Help Desk and Networking teams that support faculty, staff, and students across campus as well as the satellite campuses in Guadalupe and Laveen.

Technology under our purview includes all phones, digital signage, computers and audio-visual technology in classrooms, general student areas, and community gathering rooms.

SMCC Wireless Access – WiFi

The Technology Support Services department maintains approximately 120 access points located throughout the campus and library. These access points allow laptops, tablets, cell phones, etc. to connect to our network resources and the internet.

We broadcast two (2) primary WiFi networks:

Maricopa – this is an unsecured wireless network available to visitors to the college who are not an enrolled student or an active employee of South Mountain Community College. This network only provides access to the internet.

CougarWiFi – this is a secured wireless network broadcast throughout the campus and available to all South Mountain Community College employees and students. You must authenticate to this network with  a valid Maricopa MEID/Password.

If you have any questions about our wireless network access or if you have any problems connecting to one of the networks, please be sure to stop by the HelpDesk. We are located in the LRC Building.

Get help with your SMCC issued equipment/software (e.g., computer, Microsoft Office, audiovisual, etc.).

Technology Service Request